Interpersonal Communication

Although interpersonal communication can encompass oral, written, and nonverbal forms of communication, the term is usually applied to spoken communication that takes place between two or more individuals on a personal, face-to-face level. Some of the kinds of interpersonal communication that are usually used within a business organization consist of staff meetings, formal project discussions, staff performance reviews, and informal chats. Interpersonal communication with those outside of the business group can take a diversity of forms as well, including client meetings, employment interviews, or sales visits. In order to recognize the principles of effective interpersonal communication, it is helpful to look at the essential process of communication.